NIGHTLY MAINTENANCE CAUSING SERVICE TO SHUT OFF No need to open a support ticket as we are aware the service is offline! We have been doing some nightly maintenance that requires the service to go offline around 12:00 ... Read More »
NOTICE! SERVER RESET FINISHED SERVICE IS ONLINE AND WORKING! If your service is not working please try restarting your router, modem, and firestick to see if that gets you connected. If for some reason you are not getting ... Read More »
NEW SUPPORT HOURS (Eastern Times) : Monday - Friday 9:00 am - 11:00 am 2:00 pm - 3:00 pm 6:00 pm - 10:00 pm Saturday - Sunday 10:00 am - 12:00 pm 6:00 pm - 8:00 pm All tickets will be answered during these times. For Faster resolution see the tips below... You may need to try troubleshooting the following if your not ... Read More »