NIGHTLY MAINTENANCE CAUSING SERVICE TO SHUT OFF
No need to open a support ticket as we are aware of the issue.
We have been doing some nightly maintenance that requires the service to go offline around 12:00 - 1:00 am Eastern.
Depending on the maintenance needs your service should be restored within 60 minutes but could be delayed a few hours if server provisioning takes longer.
Normally will have it back up and running by 2:00 am Eastern in most cases.
Thank you for your understanding while we work hard to improve the service!
Среда, Апрель 14, 2021